(lifts at the waiting area)This poster about hygiene says "You are in good hands" - I thought it was amusing; I hoped I was in good hands!
Was quickly taken to a waiting room, then to a very clean, tidy and spacious (if you are used to London hospitals) ward. On reflection, to be fair to our NHS, most hospitals (if not all . . .) I've ever been in here have been old. They were built in the Victorian era a lot of them, or the 60s or 70s; or they've been converted from some other equally elderly building, so no matter how "upgraded" they've been, they still can't look as impressive as a bright, shiny new purpose built hospital is bound to look.